Industries We Serve · Commercial Real Estate

Technology That Moves as Fast as Your Deals

Your brokers close deals from their phones between showings, across multiple offices. We give brokers a phone that follows them on any device, fast secure access wherever they work, and protection against the email fraud that targets high-dollar transactions.

Start with a 15-minute conversation. You'll be talking with a senior TTC principal, not a salesperson. If we’re not the right fit, we’ll tell you.

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Commercial Real Estate / MANAGED

SYSTEM AVAILABILITY · 30D 0.00%

Uptime & Access OK

Email / Microsoft 365 DELIVERED

Phones / VoIP CONNECTED

Backups & Recovery TESTED

Security & Access Control MONITORED

USA HELP DESK AVG ANSWER 19s

What We Hear From Brokerages

The Problems That Actually Keep Principals Up at Night

These are the concerns we hear most from the CRE brokerages we've worked with over the past 20 years.

1

The email that reroutes a seven-figure transaction.

Commercial deals move large sums on tight timelines, which makes them a target for business email compromise, a spoofed message changing wire or escrow details. One convincing fake can divert funds and blow up a deal. We harden email and add verification so fraud is caught before money moves.

2

A broker stuck at a desk loses the deal.

Your brokers close from their cars, showings, and airports. If they can’t work securely from a phone or tablet, the deal goes to whoever could, and every lost hour adds days on market. We make fast, secure access follow them wherever they are.

3

Deal and client data walking out or exposed.

Your pipeline, client relationships, and confidential deal terms are the value of the firm. A breach or a departing broker who takes the data with them is a real risk. We lock that data down and manage who can reach it.

4

Multiple offices, one outage.

When you run several offices and a system goes down, deals stall in more than one place at once. We monitor proactively and recover fast so an outage doesn’t ripple across the firm.

5

Every broker on their own device, no oversight.

Independent brokers using personal laptops and phones full of client and deal data are a security gap most firms never close. We manage and secure every device that touches your data, without getting in anyone’s way.

6

“Our deal files are locked.”

Ransomware against a brokerage holds active deals and client records hostage. Tested backups, segmentation, and a documented recovery plan are the difference between a bad day and a lost pipeline.

7

The broker who left with the pipeline.

When a broker moves on, their access shouldn’t leave with a copy of the firm’s deals and contacts. Deliberate offboarding protects the firm’s data and relationships.

8

New brokers waiting days for accounts.

A producer who can’t send email, access the deal room, or pull comps isn’t producing. Our onboarding gets a new broker fully set up and secured from day one.

9

The deal room a lender can't open.

Lenders, buyers, and counsel all need documents, and friction in the exchange adds days to every close. We set up secure sharing that outside parties can actually use, without exposing the rest of your files.

Our SOlutions

Every One of Those Problems Maps to Something We Manage.

We don't sell you a product and walk away. We take ownership of the outcome across three service lines, and most of our clients touch all three over the life of an engagement.

Managed Services

Your Systems: Secure and Available Anywhere

The foundation: proactive monitoring, live U.S.-based senior technicians, and enterprise-grade security protecting transactions and client data, built for mobile brokers and multiple offices.

Email & transaction-fraud defense Hardened email and verification so spoofed messages don't land

Cybersecurity & client-data protection One-tap MFA, encryption, managed access, 24/7 monitoring

Device management across brokers & offices Every laptop, tablet, and phone secured and managed

Ransomware protection & recovery Backups and segmentation, tested, not a lost pipeline

Backup & recovery Microsoft 365, servers, and cloud, tested restores

Specialized practices: Cybersecurity · Device Management · Cloud & Cloud Migration · Backup & Disaster Recovery · Physical Security · vCIO / Technology Roadmap

MANAGED VoIP

A Phone That Follows Every Broker

Deals happen on the phone, wherever your brokers are. We run a modern cloud phone system that follows each broker on any device, voice, video, and messaging in one place.

The latest calling features AI receptionists, transcription, recording, and more

One number, any device Brokers take and make calls from anywhere

Reliable routing, with optional recording Calls reach the right broker, documented to the deal

Continuity through outages The line stays open even when an office doesn't

Built around your tools Runs inside Microsoft Teams, or a full PBX

Connected to your workflow Voicemail-to-email into the systems you run

Managed AI

The Repetitive Work, Off Your Team's Plate

Once the foundation is solid, brokerages gain hours back. We connect the systems that never talk and put AI on listing admin and pipeline tracking, with your team reviewing every output.

Listing & deal administration Assembled from your own data for your team to review

Document preparation First-pass agreements and packages from your templates

Pipeline & deal-status tracking Shared and monitored, so nothing stalls between LOI and close

Systems that finally connect CRM, deal management, marketing, and Microsoft 365

Knowledge agents for routine questions New staff ramp faster; brokers interrupted less

Custom builds when no tool fits Purpose-built agents for how your brokerage works

Specialized practices: Workflows · System Connectors · Custom Agents

Tired of replacing aging desktops every few years? Ask us about fully managed cloud workstations. Your team signs in from any device, we handle the security and the upkeep, and you trade the periodic hardware refresh for one predictable monthly cost, operating expense instead of capital expense.

Flexibility

We Meet Your Brokerage Where It Already Is

We start by understanding your environment, then deliver the right solution, not a forced migration.

The Tools You Already Know and Use

We support, connect, and optimize the platforms your brokerage already runs on, so your team keeps working the way they know, just without the friction.

Salesforce

HubSpot

Buildout

Apto

VTS

CoStar

REthink

DocuSign

Microsoft 365

Managed AI, When the Tool Doesn't Exist Yet

Some problems don’t have an off-the-shelf answer. When that’s the case, our Managed AI practice builds one: custom workflows, connectors between systems that were never meant to talk, and purpose-built agents tailored to how your brokerage actually works.

Custom Workflows

System Connectors

Purpose-Built Agents

Why Brokerages Trust Us

Over Two Decades Serving Real Estate Firms

Longevity matters. We’ve done this a long time and seen the technology problems brokerages hit from every angle: mobile brokers, multiple offices, high-dollar fraud. So we configure for them from day one, not after they cost you a deal.

SUPPORT TEAM / USA-BASED

ONLINE

The people who answer when your firm calls.

SE Systems EngineeringOn call · USA ONLINE

NS Network & SecurityOn call · USA ONLINE

HD Help DeskOn call · USA ONLINE

BR Backup & RecoveryOn call · USA ONLINE

Issues owned end-to-end Never outsourced overseas

Longevity Matters

0

Years Serving Businesses

Average Years

0+

Tech Team's Experience

Customer Retention

~ 0%

Over 10 Years

Average Hold Time

0sec

to reach support

Did You Know

A Few Things Most Brokerages Get Wrong About Their Technology

Real answers from the people who actually solve these problems.

A man with short hair and glasses is looking directly at the camera, wearing a gray shirt against a plain white background.

"Wire fraud is a residential and title problem, not ours."

Here's the reality

Commercial transactions move even larger sums, which makes them prime targets for business email compromise. Attackers watch inboxes and time a fake instruction to a closing. It absolutely happens in commercial deals.

"Our CRM is in the cloud, so we’re protected."

Here's the reality

Cloud software protects against hardware failure. It doesn’t protect against a compromised login, a fraud email, or a departed broker who still has access. Resilience comes from how the environment is configured.

"Our brokers’ personal devices aren’t the firm’s concern."

Here's the reality

Those devices are full of client and deal data, and unmanaged, they’re one of your biggest exposures. We secure and manage them without getting in the broker’s way.

"Our brokers just need email and a phone."

Here's the reality

They need secure access from anywhere, managed devices, and fraud protection too. Treating brokerage IT as just email and phones is how deals get delayed and data gets exposed.

"My brokers will never put up with multi-factor logins."

Here's the reality

They’re right to resent clumsy prompts that nag constantly. That’s what gets torn out. Done properly, modern sign-in is a single tap that adds seconds, not friction. The problem is security set up without the person in mind.

"For a brokerage, good IT means fast fixes when things break."

Here's the reality

Fast fixes matter, but the best IT support means things break far less often. Proactive monitoring resolves most issues before your brokers ever notice. The goal isn’t a rescue, it’s a deal that doesn’t slip.

"AI will replace our brokers."

Here's the reality

Not the way we deploy it. AI handles listing admin, document prep, and pipeline tracking from your own data, with your team reviewing every output. The relationships and the deal-making stay with your brokers.

Client Wins

What This Looks Like in a Real Brokerage

We’re not going to name names. But these are the kinds of outcomes we deliver.

The Wire That Didn't Go Astray

Problem

A spoofed email tried to change escrow wire details on a large commercial transaction.

Solution

Hardened email flagged the impersonation and a verification step caught it before anyone acted.

Outcome

The funds went where they belonged, and the firm rolled the same defenses out across every office.

The Brokers Who Could Work Anywhere

Problem

Brokers struggled to access systems and take calls securely away from the office, and their personal devices were an unmanaged risk.

Solution

We set up secure access and a phone that follows each broker on any device, and brought every device under management.

Outcome

Brokers worked seamlessly from showings and the road, and the firm closed a long-standing security gap.

Frequently Asked Questions

Questions We Hear From Brokerages

Switching providers should not introduce chaos. Our process is built to maintain stability while improving visibility into your technology environment.

Let's Talk

Let’s Find the Gaps Before They Cost You a Deal

Talk to an expert for 15 minutes. We’ll look at how your brokerage handles transaction-fraud risk, mobile access, device security, and the manual work eating your team’s time today. If there’s a better way to set things up, we’ll show you exactly what it looks like. Or see everything one TTC managed plan covers first.

Talk to an Expert15-Minute IT Support Review

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