Communicate Better. Collaborate Better.

Your Phone System, Fully Managed. Always On.

A white-glove VoIP service handled entirely by our team — including the AI features built into the platform that most businesses never get around to using.
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A VoIP SERVICE UNLIKE ANY OTHER

With all the features and functions you’d expect from enterprise-level platform tools, but we handle everything for you — and we mean everything.
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Work From Anywhere

Same extensions, same features, anywhere your team works.
Softphone apps for Windows, Mac, iOS, and Android — plus browser-based access. Take calls, join meetings, and chat from a laptop or phone with no special hardware or VPNs. For remote and hybrid teams, the apps work exactly the same way they would at a desk.
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Intuitive & Easy to Use

Modern interface. No learning curve.
Clean apps your team can pick up the same day they’re deployed. Employees start making and receiving calls right away, and adoption stays high because nothing feels foreign. We find that resistance to change drops sharply when the tool looks and behaves the way modern software should.
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Enterprise-Grade Carriers

Top-tier call routing. No low-cost shortcuts.
We route calls through enterprise carriers exclusively — no low-cost SIP trunks, no compromises on call quality or completion. The system is provided as a service, including desk phones, conference phones, headsets, and paging speakers. We never deploy open-source phone systems.
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High-Volume Call Centers

Scalable VoIP solutions built for performance.
Years of hands-on experience designing and maintaining high-performance VoIP for busy call centers handling tens of thousands of calls daily. We build custom call center management tailored to your exact KPIs, queues, and growth plans — ensuring every call moves the operation forward.

Additional Features

Some of these come with the platform. What makes the TTC service stand out is what our team brings to it.
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All the Integrations

Native connectors for HubSpot, Salesforce, Microsoft Dynamics 365, Freshdesk, Zendesk, Zoho, Microsoft 365, and Google Workspace — plus API-based integration with virtually any other business system you run.
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Equipment Warranty

All hardware comes with periodic refresh upgrades and a perpetual warranty. We track your hardware lifespan and keep replacement units on hand so nothing waits when something breaks.
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True White-Glove Service

Unlike other providers, we’re not here to show you how to administer a phone system — we’re here to do it for you. All of it. Voicemails, users, call flows, the entire build.
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Instantly Scalable

Whether you’re a small business with a few users at a single location or a large enterprise with thousands across multiple sites and remote teams, the system is built to scale with you.
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Our Helpdesk at Your Command

The same reliability, performance, and support at every stage of your growth — so you never outgrow your phone system. Average support wait time: 22 seconds.
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Zero Administration

Adding extensions, building a call queue, setting up paging, scheduling a report, recording new outgoing messages — give us a call and we handle it. You don’t touch the system unless you want to.
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YOUR PHONE SYSTEM JUST GOT SMARTER

A Suite of AI Capabilities — Configured, Managed, and Working.
Most businesses treat their phone system as infrastructure. The platform we run for our Managed VoIP clients does a lot more than ring and route. The AI features built into it are powerful — and most providers never get around to configuring them. We do.
Headline Feature

The AI Receptionist

Intelligent. Always on. Connected to your business.

Not a phone tree with a friendlier voice. A fully capable front-line communications layer that handles inbound calls around the clock — business hours, after hours, weekends, holidays — without a human needing to be available.

What makes it genuinely useful is what it’s connected to. It integrates with your CRM, line-of-business applications, and other internal systems — so it isn’t just routing calls, it’s answering them. A caller asking about their account status, appointment time, order history, or service ticket gets an accurate, real-time answer without waiting for someone to look it up and call back.

When a call does need a person — because it’s complex, sensitive, or the caller simply prefers it — the handoff is clean. The right individual or team picks up with the context already captured.

And Four More AI Capabilities Working In the Background

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Call Transcription & Summaries

Every call. Automatically.
Calls are transcribed automatically and a plain-language summary is generated for each one. Transcripts are searchable. Summaries capture the key points. A manager who wasn’t on the call gets up to speed in thirty seconds — and your team stops spending ten minutes on post-call notes.
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Sentiment Analysis

Know how customers actually feel.
AI scores the tone and language of calls across agents, queues, and time periods. See at a glance whether interactions are trending positive or negative, where strong experiences are happening, and where something might be going sideways before it becomes a real problem.
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Voicemail Transcription

Read it. Don’t replay it.
Voicemails are transcribed automatically so your team can read them at a glance, prioritize callbacks, and respond faster. No replaying a message twice to catch a phone number. No messages sitting unheard for two hours because someone was heads-down.
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Power BI Integration

Your phone system in the same dashboard as everything else.
Call volume, queue wait times, missed calls, agent performance, sentiment trends — all of it flows directly into Power BI alongside your sales pipeline and financials. Your phone system stops being a black box and becomes part of the complete picture of how the business is running.
Already a TTC VoIP client and haven’t talked to us about these features? That’s a conversation worth having.
Talk to Us About AI Features
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KEY DIFFERENCES

What separates TTC Managed VoIP from the providers you’ve worked with before.
Most VoIP providers expect you to manage your own system. We manage everything for you — including the AI features.
Most VoIP providers use low-cost carriers. TTC uses enterprise-grade carriers exclusively. No compromises on call quality. Ever.
Most VoIP providers do the minimum to get you running. We learn your business first and tailor the system to it.
Most VoIP providers leave you to figure out integrations. We’ve partnered with the platforms you already use, ensuring smooth migration and clean handoffs between systems.

    RELIABILITY, HARDWARE, AND FLEXIBILITY

    Built to keep working — however your team works.
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    Always-On Infrastructure

    Hosted on AWS, with optional secondary hosting on Microsoft Azure for full geographic redundancy. If your office internet goes down, calls forward to your team’s cell phones automatically — your menus and AI Receptionist keep running. Callers experience no disruption.
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    Desk Phones or Softphones — Your Call

    Enterprise-grade IP phones with perpetual warranty and refresh cycles. Or full-featured softphone apps for Windows, Mac, iOS, and Android. Same extensions. Same features. Same call routing. Mix and match across your team however you like.
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    Microsoft Teams as Your Phone

    If your team lives in Teams all day, TTC can configure your phone system so Teams becomes the softphone — your numbers, your call routing, your AI features, all intact. This is not Microsoft Teams Telephony. No additional Microsoft licensing required.
    Have the technical resources to run 3CX in-house? As a long-standing 3CX partner, TTC can also sell licenses directly.
    Let's Talk
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    DID YOU KNOW?

    Most VoIP providers hand you a login and wish you luck. Not us. We manage every aspect of your phone system — including the AI features most providers never configure. You tell us what your business needs. We build the system around it.

    We've partnered with all of the platforms you already know and use.

    Moving to a new provider shouldn’t be painful. We ensure a smooth migration by partnering with the vital platforms you use to protect and grow your business.
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    Got Questions?
    Great, We've got answers.

    For most people, technology can be daunting and overwhelming. We help make the impossible seem easy. Frequently asked questions.
    Simple. No B.S. required. 

    Don't Just Take Our Word For it.

    We're happy to tell you that we do things very differently. From our locally sourced on-demand Helpdesk to our fanatical dedication to reliability and partnership, we're like no service provider you've ever worked with.
    But we'll let you hear it directly from our customers.

    As always, TTC solved my problem, quickly and efficiently. They’re pretty great to work with.

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    Nici Lay

    MPS Coordinator – iPrint Technologies

    Vachie was great and very helpful! He fixed my computer issue.

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    Darrell Tso

    Vice President, Sales – iPrint Technologies

    The TTC Team has been great at creating a seamless transition to our own domain as organization. The entire team is very professional, friendly and always available to assist with any requests we have.

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    Emma Nkwam

    Director of Operations – Health Care LA, IPA

    Vache is a great asset to the TTC Team. Customer service 5 stars. Knowledge of issue 5 stars. Funny and informative and attentive to my issue. Thanks Vache and TTC Team.

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    Deborah Wynne

    We have multiple offices across the country, and they have helped us to keep each office running smoothly and successfully. Their help desk is always quick to respond, and their techs are extremely friendly and knowledgeable.

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    Robert Elliott

    President – Poms & Associates Insurance Brokers, LLC

    We’ve maintained an excellent partnership and camaraderie through many tedious, time-consuming, and stressful projects. We’ve had complex needs and they have always provided excellent service and direction.

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    Lindsay Douglass

    Sr. Executive Assistant to CFO – MedPOINT Management

    TTC Managed IT Services via their Help Desk has been a wonderful positive experience. I’ve been very impressed with the level of service they continue to provide.

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    Simon Lopez

    Controller – iPrint Technologies

    You guys are the most knowledgeable, helpful, and friendliest IT company out there! Even when it comes to the most difficult problems, you’ll find a way to fix it, even after hours.

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    George Shahoud

    Director of Operations and Portfolio Management – Paradigm Assets LLC

    I have had the pleasure of working with the team for 6 years and have been guided through many of my questions and issues we have had to face in our office. VICA is grateful for The Tech Consultants and their patience.

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    Cathy Mendoza

    Valley Industry & Commerce Association

    You have also been instrumental in helping us document our IT systems for compliance and audits. Our IT systems are running more smoothly and efficiently than ever before.

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    Julio Rivas

    MedPOINT Management

    The Tech Consultants should be your trusted partner for top-notch tech support and compliance services. They stay ahead of the technology curve to offer the best solutions in a rapidly evolving tech and compliance landscape.

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    Garon Robinett

    EVP & CCO – Paradigm Assets LLC

    The Tech Consultants are always very professional and consistently provide friendly service. The team has a been a pleasure to work with.

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    Vince Cueva

    President – 3232 Media