Industries We Serve · Architecture & Engineering

Technology Built for Project-Driven, Deadline-Driven Firms

Massive project files, field crews, and tight deadlines push ordinary IT past its limits. We deliver fast access to your files from office or job site, communications that tie every crew together, and backup so a lost drawing never costs a day.

Start with a 15-minute conversation. You'll be talking with a senior TTC principal, not a salesperson. If we’re not the right fit, we’ll tell you.
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Architecture & Engineering / MANAGED
SYSTEM AVAILABILITY · 30D 0.00%
Uptime & Access OK
Email / Microsoft 365 DELIVERED
Phones / VoIP CONNECTED
Backups & Recovery TESTED
Security & Access Control MONITORED
USA HELP DESK AVG ANSWER 19s
What We Hear From Firms

The Problems That Actually Keep Principals Up at Night

These are the concerns we hear most from the Architecture & Engineering firms we've worked with over the past 20 years.
1

The lost drawing that costs you a day.

A corrupted model, an overwritten file, three versions and no certainty which is current, and suddenly a day of billable work has to be redone against a deadline. We protect project data with version history and tested recovery, so a lost drawing is an undo, not a disaster.

2

Huge models that crawl over the network.

Revit and CAD files are enormous, and when they load slowly from the office or a job site, your most expensive people sit and wait. We architect fast, reliable file access, in the office and remotely, so the tools keep up with the team.

3

A deliverable due and the system's down.

Submission deadlines don’t move. A downed server or a failed connection at the wrong moment threatens the whole project. We monitor proactively and recover fast so technology never stands between your team and a deadline.

4

Workstations that can't keep up with your CAD.

Underpowered or poorly managed machines choke on large models and rendering, and every stall is lost time. We manage and right-size the workstations your design tools actually need.

5

Office, site, and remote. Never quite in sync.

Your team works across the office, job sites, and home, all touching the same models. If collaboration and access are clunky, work gets duplicated or lost. We keep everyone working from the same current files, wherever they are.

6

Your designs held hostage or walking out.

Your drawings and IP are valuable, and infrastructure and public-sector work draws attackers. Ransomware or theft of your project data is a real risk. We lock it down and keep it recoverable.

7

A project security requirement you have to meet.

Government, infrastructure, and some private clients now require security controls to win or keep the work. We put those controls in place and document them so a requirement never costs you a project.

8

Files too big for email, shared anyway.

Consultants need the model, email can’t carry it, so files travel over whatever link someone found. We give your teams fast, secure exchange with consultants and clients that your project managers actually use.

9

Software licenses you pay for and forget.

CAD and analysis seats accumulate across projects and people, renewals hit unbudgeted, and nobody knows what’s actually in use. We track, right-size, and manage the subscriptions so you pay for what you use.

Our SOlutions

Every One of Those Problems Maps to Something We Manage.

We don't sell you a product and walk away. We take ownership of the outcome across three service lines, and most of our clients touch all three over the life of an engagement.

Managed Services

Your Systems: Fast, Reliable, and Recoverable

The foundation: proactive monitoring, live U.S.-based senior technicians, and enterprise-grade security, built for big files, distributed teams, and immovable deadlines.

Fast access to large files Office or job site, your models load without the wait
Backup with version history Tested recovery so a lost drawing is an undo
Backup with version history Tested recovery so a lost drawing is an undo
Cloud & file collaboration Office and site on the same current files
Cybersecurity & IP protection One-tap MFA, encryption, managed access, 24/7 monitoring
Physical security where you need it Access control and cameras for sensitive areas

Specialized practices: Cybersecurity · Cloud & File Collaboration · Compliance · Backup & Disaster Recovery · Physical Security · vCIO / Technology Roadmap

MANAGED VoIP

Office, Site, and Crew. Connected

Your work happens across the office, job sites, and the road. We run a modern cloud phone system with routing and continuity that brings voice, video, and messaging together.

The latest calling features AI receptionists, transcription, recording, and more
Reliable routing across locations Calls reach the right person, office or site
Answer from anywhere Office, site, and remote staff on one number
Continuity through outages The line stays open when a site loses power
Built around your tools Runs inside Microsoft Teams, or a full PBX
Connected to your workflow Voicemail-to-email into the systems you run
Managed AI

The Repetitive Work, Off Your Team's Plate

Once the foundation is solid, this is where firms gain hours back. We connect the systems that never talk and put AI on proposals and archive search, with your team reviewing every output.

Proposal & RFP drafting First drafts from your own templates and past work
Project status & deadline tracking Shared and monitored, so nothing stalls before submission
Systems that finally connect Project management, accounting, documents, and Microsoft 365
Search across your project archive Find the detail, spec, or past drawing fast
Knowledge agents for routine questions New staff ramp faster; senior staff interrupted less
Custom builds when no tool fits Purpose-built agents for how your firm works
Specialized practices: Workflows · System Connectors · Custom Agents
Tired of replacing aging desktops every few years? Ask us about fully managed cloud workstations. Your team signs in from any device, we handle the security and the upkeep, and you trade the periodic hardware refresh for one predictable monthly cost, operating expense instead of capital expense.
Flexibility

We Meet Your Firm Where It Already Is

We start by understanding your environment, then deliver the right solution, not a forced migration.

The Tools You Already Know and Use

We support, connect, and optimize the platforms your firm already runs on, so your team keeps working the way they know, just without the friction.

AutoCAD
Revit
Civil 3D
Bluebeam
Newforma
Deltek
BQE
SharePoint
Microsoft 365

Managed AI, When the Tool Doesn't Exist Yet

Some problems don’t have an off-the-shelf answer. When that’s the case, our Managed AI practice builds one: custom workflows, connectors between systems that were never meant to talk, and purpose-built agents tailored to how your firm actually works.

Custom Workflows
System Connectors
Purpose-Built Agents
Why Design Firms Trust Us

Over Two Decades Serving Design Firms

Longevity matters. We’ve done this a long time and seen the technology problems project-driven firms hit from every angle: big files, distributed crews, immovable deadlines. So we configure for them from day one, not after they cost you a submission.

SUPPORT TEAM / USA-BASED
ONLINE

The people who answer when your firm calls.

SE Systems EngineeringOn call · USA ONLINE
NS Network & SecurityOn call · USA ONLINE
HD Help DeskOn call · USA ONLINE
BR Backup & RecoveryOn call · USA ONLINE
Issues owned end-to-end Never outsourced overseas
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Years Serving Businesses

0+

Tech Team's Experience

~ 0%

Over 10 Years

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Did You Know

A Few Things Most Design Firms Get Wrong About Their Technology

Real answers from the people who actually solve these problems.

A man with short hair and glasses is looking directly at the camera, wearing a gray shirt against a plain white background.
"A design firm isn’t a target."
Here's the reality

Design firms hold valuable IP, and infrastructure and public-sector projects specifically attract theft and ransomware. Being focused on the work doesn’t make you invisible. It makes you a softer target.

"AI will replace our architects and engineers."
Here's the reality

Not the way we deploy it. AI handles proposals, reporting, and searching your archives from your own data, with your team reviewing every output. The design and the professional judgment stay with your licensed staff; AI never stamps a drawing.

"For a design firm, good IT means fast fixes when things break."
Here's the reality

Fast fixes matter, but the best IT support means things break far less often, and not on submission day. Proactive monitoring resolves most issues before your team feels them.

"Our architects and engineers will never put up with multi-factor logins."
Here's the reality

They’re right to resent clumsy prompts that nag constantly. That’s what gets torn out. Done properly, modern sign-in is a single tap that adds seconds, not friction. The problem is security set up without the person in mind.

"Our IT just needs to keep email running."
Here's the reality

For an A&E firm, IT is really about big-file performance, capable workstations, and never losing project data. Treating it as just email is why deadlines slip and drawings disappear.

"The cloud is too slow for our files."
Here's the reality

Configured properly, with the right sync, caching, and hybrid setup, the cloud is fast even for large models, and it keeps office and site working from the same current files. Slow cloud is a configuration problem, not a law of nature.

"We back up, so we’re fine."
Here's the reality

Without version history and tested restores, a corrupted or overwritten model can still cost days, and a backup nobody has tested is a guess, not a safety net. Recovery is what matters, not just that a backup ran.

    Client Wins

    What This Looks Like in a Real Firm

    We’re not going to name names. But these are the kinds of outcomes we deliver.

    The CAD Horsepower That Moved to the Cloud

    Problem

    A firm’s workstations were aging out under heavier models, the file server was due, and the refresh quote was steep for machines that would strain again within a few product cycles.

    Solution

    We moved them to GPU-class virtual workstations and cloud file infrastructure: designers open heavy models from the office, the field, or home, with the horsepower in the cloud and the files right next to it.

    Outcome

    Model performance stopped depending on the box under the desk, the firm adds a full CAD seat for a project hire in minutes, and the capital refresh became one predictable monthly cost.

    The Drawing That Came Right Back

    Problem

    A critical model was corrupted the day before a deadline, the kind of event that used to mean redoing a day’s work.

    Solution

    Version history and tested backups let the firm roll back to the last good copy in minutes.

    Outcome

    The deliverable went out on time, and the incident became a non-event instead of a crisis.

    Frequently Asked Questions

    Questions We Hear From Design Firms

    Switching providers should not introduce chaos. Our process is built to maintain stability while improving visibility into your technology environment.

    Let's Talk

    Let’s Find the Gaps Before They Cost You a Deadline

    Talk to an expert for 15 minutes. We’ll look at how your firm handles file access and performance, project-data protection, distributed teams, and the manual work eating your team’s time today. If there’s a better way to set things up, we’ll show you exactly what it looks like. Or see everything one TTC managed plan covers first.

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