Celebrating 20 years in business! 🎉
Industries We Serve · Staffing, Recruiting & Executive Search
Technology Built for the Business of Finding People
From high-volume recruiting to confidential executive search, your business runs on phone calls, candidate data worth stealing, and tools that rarely talk. We tie those systems together, secure every device and candidate record, and put a real technician on the line.
Start with a 15-minute conversation. You'll be talking with a senior TTC principal, not a salesperson. If we’re not the right fit, we’ll tell you.
Talk to an Expert
Staffing, Recruiting & Executive Search / MANAGED
SYSTEM AVAILABILITY · 30D 99.98%
Uptime & Access OK
Email / Microsoft 365 DELIVERED
Phones / VoIP CONNECTED
Backups & Recovery TESTED
Security & Access Control MONITORED
USA HELP DESK AVG ANSWER 19s
What We Hear From Firms
The Problems That Actually Keep Firm Owners Up at Night
These are the concerns we hear most from the firms we talk to.1
A breach of the candidate data you hold.
Resumes, Social Security numbers, background checks, references. You hold a deep well of personal data on every candidate. A breach can mean notification, liability, and lost trust with candidates and clients alike. We lock that data down and keep it that way.
2
A confidential search that leaks.
In executive search, a premature leak about who’s looking, or who’s being courted, can blow the placement and damage a client relationship. We protect sensitive search information with the discretion the work requires.
3
The calls and outreach that can't go down.
Recruiting runs on volume. Calls, follow-ups, and fast connections. When the phones or outreach tools drop, candidates go cold and placements slip. We keep your communications reliable and built for volume.
4
A stack of tools that don't talk.
Your ATS, CRM, job boards, and email each hold part of the picture, and your team re-keys data between them all day. We connect the stack so information flows and your recruiters stop doing data entry.
5
Downtime with a placement on the line.
When systems go down mid-search, momentum you can’t get back is lost. We monitor proactively and pick up fast so a technical problem doesn’t cost you a placement.
6
“Our candidate database is locked.”
Ransomware against a search firm holds your entire pipeline hostage. Tested backups, segmentation, and a documented recovery plan are the difference between a bad day and losing years of relationships.
7
The recruiter who left with the list.
When a recruiter moves on, their access shouldn’t leave with a copy of your candidate and client database. Deliberate offboarding protects the firm’s most valuable asset.
8
New recruiters idle on day one.
Recruiting runs on speed, and a new hire waiting on accounts, phones, and the ATS is burn with no billing. Our onboarding has new recruiters sourcing and calling from day one.
9
Scammers recruiting under your name.
Fake recruiters send fake offers that look like they came from your firm, and candidates blame you. We lock down your email domain so criminals can’t convincingly impersonate your brand.
Our Solutions
Every One of Those Problems Maps to Something We Manage.
We don't sell you a product and walk away. We take ownership of the outcome across three service lines, and most of our clients touch all three over the life of an engagement.
Managed Services
Your Systems: Secure and Always Available
The foundation: proactive monitoring, live U.S.-based senior technicians, and enterprise-grade security protecting candidate and client data, built for a business that runs on relationships.
Cybersecurity & candidate-data protection One-tap MFA, encryption, managed access, 24/7 monitoring
Confidential-search protection Controls and access management that keep searches discreet
Device management across recruiters Controls and access management that keep searches discreet
Ransomware protection & recovery Backups and segmentation, tested, not a lost pipeline
Backup & recovery Microsoft 365, servers, and cloud, tested restores
Physical security where you need it Access control and cameras for records and server areas
Specialized practices: Cybersecurity · Device Management · Cloud & Cloud Migration · Backup & Disaster Recovery · Physical Security · vCIO / Technology Roadmap
MANAGED VoIP
Built for the Volume of Outreach
Recruiting lives on the phone. We run a modern cloud phone system with routing, recording, and transcription so no connection drops and every conversation is captured.
The latest calling features AI receptionists, transcription, recording, and more
Reliable, high-volume calling Routing and continuity through a full day of outreach
Call recording & transcription Conversations captured so follow-ups never get lost
Answer from anywhere In-office and remote recruiters on one number
Built around your tools Runs inside Microsoft Teams, or a full PBX
Connected to your workflow Voicemail-to-email into the systems you run
Managed AI
The Repetitive Work, Off Your Team's Plate
Once the foundation is solid, firms gain hours back. We connect the systems that never talk and put AI on candidate intake and coordination, with your recruiters reviewing every output.
Candidate intake & data capture Resumes and details captured and organized, no re-keying
Scheduling & coordination Interviews and follow-ups arranged and tracked automatically
Systems that finally connect ATS, CRM, job boards, and Microsoft 365
Placement & search-status tracking Shared and monitored, so nothing stalls
Knowledge agents for routine questions New recruiters ramp faster; senior staff interrupted less
Custom builds when no tool fits Purpose-built agents for how your firm works
Specialized practices: Workflows · System Connectors · Custom Agents
Tired of replacing aging desktops every few years? Ask us about fully managed cloud workstations. Your team signs in from any device, we handle the security and the upkeep, and you trade the periodic hardware refresh for one predictable monthly cost, operating expense instead of capital expense.
Flexibility
We Meet Your Firm Where It Already Is
We start by understanding your environment, then deliver the right solution, not a forced migration.
The Tools You Already Know and Use
We support, connect, and optimize the platforms your firm already runs on, so your team keeps working the way they know, just without the friction.
Bullhorn
JobDiva
Ceipal
Crelate
Salesforce
LinkedIn Recruiter
job boards
DocuSign
Microsoft 365
Managed AI, When the Tool Doesn't Exist Yet
Some problems don’t have an off-the-shelf answer. When that’s the case, our Managed AI practice builds one: custom workflows, connectors between systems that were never meant to talk, and purpose-built agents tailored to how your firm actually works.
Custom Workflows
System Connectors
Purpose-Built Agents
Why Search Firms Trust Us
Over Two Decades Serving Search Firms
Longevity matters. We’ve done this a long time and seen the technology problems staffing and search firms hit from every angle: candidate data, disconnected tools, relentless outreach. So we configure for them from day one.
SUPPORT TEAM / USA-BASED
ONLINE
The people who answer when your firm calls.
SE ONLINE
NS ONLINE
HD ONLINE
BR ONLINE
Issues owned end-to-end Never outsourced overseas
Longevity Matters
20
Years Serving Businesses
Average Years
25+
Tech Team's Experience
Customer Retention
~ 92.1%
Over 10 Years
Average Hold Time
19sec
to reach support
Did You Know
A Few Things Most Search Firms Get Wrong About Their Technology
Real answers from the people who actually solve these problems.
Client Wins
What This Looks Like in a Real Firm
We’re not going to name names. But these are the kinds of outcomes we deliver.
The Stack That Finally Connected
Problem
Recruiters re-keyed candidate data across the ATS, CRM, job boards, and email all day, and details slipped through the cracks.
Solution
We connected the systems and automated candidate intake and status tracking, so information flowed instead of being retyped.
Outcome
Recruiters spent their time on candidates and clients instead of data entry, and fewer details fell through.
The Seats That Scale With Hiring
Problem
A firm rode hiring surges the hard way: buying and imaging laptops for new recruiters, then watching gear sit idle when the surge passed, with candidate data scattered across all of it.
Solution
We moved them to virtual Windows 11 desktops recruiters sign in to from anywhere: a new recruiter gets a full, secured seat their first morning, with candidate data in a hardened cloud facility instead of on laptops.
Outcome
Onboarding stopped waiting on hardware, capacity tracks the business up and down, and the refresh cycle became one predictable monthly cost.
Frequently Asked Questions
Questions We Hear From Search Firms
Switching providers should not introduce chaos. Our process is built to maintain stability while improving visibility into your technology environment.
Let's Talk
Let’s Find the Gaps Before They Cost You a Placement
Talk to an expert for 15 minutes. We’ll look at how your firm handles candidate-data security, confidential searches, your call volume, and the manual work eating your team’s time today. If there’s a better way to set things up, we’ll show you exactly what it looks like. Or see everything one TTC managed plan covers first.
Already working with another provider and not getting the response times, the security, or the integrations your organization needs? That's exactly the conversation we're built for.
