The Tech Consultants · What's Included

One Plan. Your Entire Technology Environment.

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The core plan

Managed IT, monitoring, cybersecurity, backup, identity, and Microsoft 365, run by our U.S.-based Sr. engineers and supported by our U.S.-based help desk and a 24/7 SOC.

The core team

When your environment calls for more, the same team runs your phones, conference rooms, cloud workstations, and physical security.

One partner

Not a stack of vendors you have to coordinate. One number, one team accountable for all of it.
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Years Serving Businesses

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Tech Team's Experience

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What's Included

Included in the Managed Plan

Everything below is part of the managed plan. One per-user price covers it. No per-device math, no out-of-scope surprises.

Managed IT and End-User Support

White-glove management. We administer your entire environment, handle change requests quickly, and recommend improvements before you have to ask.
Senior U.S.-based help desk. In-house technicians reachable by phone, email, and ticket portal. No outsourcing, no junior handoffs.
On-site and remote support. Whichever the problem calls for.
Onboarding and offboarding. Accounts, devices, and access set up for new hires, and shut off promptly when someone leaves.
Device management. Desktops, laptops, tablets, and phones, managed, updated, and secured.
Security-awareness training. Ongoing training that turns your team into a first line of defense.

Infrastructure, Network, and Cloud

24/7 monitoring and remote management. Your environment watched around the clock.
Server management. On-premises and cloud servers monitored, patched, and kept current.
Network and Wi-Fi. Firewalls, switching, wireless, network segmentation, and guest isolation.
Internet oversight. Monitoring, administration, and coordination of your internet service and providers.
Managed DNS and email authentication. SPF, DKIM, and DMARC configured for deliverability and anti-spoofing.
Microsoft 365 and Azure. Administration and licensing at partner level, as a Microsoft Partner.
Identity and access management. Active Directory and Entra ID, MFA, single secure sign-on, and conditional access, so people reach what they need and nothing they don't.

Cybersecurity

Managed detection and response. Advanced endpoint protection behind a 24/7 staffed Security Operations Center.
Security monitoring. Continuous collection and analysis of security events, watched around the clock.
Vulnerability scanning. Recurring internal and external scans, with remediation.
Advanced email protection. Defense against phishing, business email compromise, ransomware, and zero-day attacks.
Phishing simulation and training. Test and coach your team against the attacks that actually land.
Zero Trust controls. Application allowlisting, ringfencing, storage control, and privileged access management.
Web content filtering. With usage reporting.
Dark web monitoring. Alerts when your credentials or business data show up where they shouldn't.
Compliance support. Controls and audit documentation for frameworks like HIPAA and NIST, plus cyber-insurance readiness.

Data Protection and Continuity

Microsoft 365 and Google Workspace backup. Email, files, and collaboration data, backed up beyond what Microsoft and Google provide on their own.
Server backup and disaster recovery. On-site and off-site, and tested so a restore actually works when you need it.
Cloud backup and disaster recovery. Your cloud workloads protected and recoverable.

Strategic Services

vCIO and technology roadmap. Strategic planning that keeps technology decisions aligned with where the business is going.
Warranty and subscription management. We track the renewals and warranties so you don't have to.
Loaner equipment coordination. Where available and appropriate, temporary equipment keeps work moving while covered hardware is repaired or replaced.
Beyond the Plan

Also Available Through TTC

Where your environment calls for it, the same team that runs your managed plan designs, deploys, and manages the following, quoted for your environment. One partner covers it all.

Communications and Telecom

Managed cloud phone systems. A modern, fully managed cloud phone system, always current, engineered with QoS routing and redundant upstream carriers so calls stay clear and lines stay up.
The latest calling features. AI receptionists, voice recognition, AI assistants, call screening, recording, transcription, voicemail-to-email, and caller sentiment, tuned for how your team works.
Teams calling or a full PBX. Bring your phone service right into Microsoft Teams so calls, video, and messaging live in one place. Prefer a full-service PBX for high-volume workflows? We run that too.
Compliant business texting. Carrier-registered SMS and MMS on your business lines, with the archiving and retention regulated industries require.
Circuit and trunk management. We audit and manage your carriers, internet circuits, and SIP trunks, with toll-fraud prevention controls in place.

Audiovisual and Conference Rooms

Standardized rooms. Built to certified Microsoft Teams Rooms and Zoom Rooms specifications, so every room works the same way and nobody fights the technology before a meeting.
Commercial-grade hardware, tuned. Displays, PTZ cameras, smart soundbars, and beamforming microphone arrays with echo cancellation, deployed end to end and tuned to the room.
Wireless content sharing. Secure, cable-free presentation sharing on an isolated network, so a visiting presenter never touches your internal systems.
Structured low-voltage cabling. Pathing, runs, and terminations behind walls and tables, for reliable signal and a clean workspace.

Physical Security

Cloud-managed video surveillance. High-definition IP cameras with on-site edge recording and cloud archival, plus motion analytics tuned to your compliance requirements.
Smart access control. Cloud-managed door and gate controllers supporting badge, smartphone, and encrypted NFC credentials.
Physical and digital security, aligned. Building-access events tied into your identity platform, so one view covers who went where, physically and digitally.
Environmental monitoring. Sensors in server rooms, medication storage, and records rooms that alert on temperature spikes and leaks before equipment or inventory is lost.

Cloud Workstations and Cloud Migration

Cloud workstations. Fully managed virtual desktops your team signs in to from any device. We handle the security and upkeep, and you trade the hardware refresh for one predictable monthly cost, opex instead of capex.
Cloud migration. Moving you off aging on-premises servers to cloud infrastructure, cleanly and with minimal disruption.
How It Works

How It's Delivered

A model built for predictability, not surprises.
One all-inclusive plan
Billed per user, not per device, so ordinary shared and secondary machines don't create surprise per-device charges.
Prevention-first
We resolve most issues before they cause downtime.
Microsoft Partner
Backed by Microsoft Partner escalation for Microsoft 365 and Azure environments.
Predictable scope
Clear inclusions, clear exclusions, and no mystery invoices.
We Do IT Very Differently

Why It's TTC

The plan is the same one we would want running our own business.
100% U.S.-based
No outsourcing, no offshore help desk. When you call, you reach a senior engineer, not a queue.
Senior, in-house, full-time
Every help-desk technician is senior-level and on staff. No junior handoffs, no delays.
Best-of-breed, not one-size-fits-all
We vet and select the same enterprise-grade tools large organizations rely on.
We use what we sell
The tools that secure our own systems are the ones we use to protect yours.
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See How This Maps to Your Environment

Talk to an expert for 15 minutes. We'll walk through what you have, what's included, and where the gaps are.
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